Archive | Physical Retail

Physical Retail, specifically personalization of the InStore Customer Experience, is #1 priority for retailers. We cover innovations in Customer Experience, Emerging Technologies, and Business Intelligence that power the physical store. We don’t like “retail predictions”. We like “retail trends” that generate actions, and profits, in 2018.

In Store Analytics

The Online to In-Store Customer Journey

You want to buy a television. You search on Amazon. Visit a Best Buy store. Ask your friends for their input on Facebook. Then, you enter a website and order a 55′ Sony HD. Pick up the television in the store, stop on the way for pizza, and watch the football game with your spouse. […]

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