You want to buy a television. You search on Amazon. Visit a Best Buy store. Ask your friends for their input on Facebook. Then, you enter a website and order a 55′ Sony HD. Pick up the television in the store, stop on the way for pizza, and watch the football game with your spouse. […]
Physical Retail, specifically personalization of the InStore Customer Experience, is #1 priority for retailers. We cover innovations in Customer Experience, Emerging Technologies, and Business Intelligence that power the physical store. We don’t like “retail predictions”. We like “retail trends” that generate actions, and profits, in 2018.
If you were a store manager, what would you do if you knew your employees are folding the same shirt 119 times a day? This is a common scenario in specialty stores. Enter almost any store and the first thing you would see is a display with a bunch of shirts folded neatly on a […]